1. Who is responsible

The controller of the personal data collected on peritos.app is CloudWorks, Lda, tax number (NIF) 513 268 367, registered at Rua Florbela Espanca, 139, 4470-296 Maia, Portugal.

For any privacy question, write to info@cloudworks.pt. The data protection officer is José Matos.

2. What data we collect and why

We only collect personal data when you send it through the demo request form, which appears on every page of the site:

Name, company and work email.
The message you write, which is optional. Please do not include real case data.
The page and campaign you came from (utm_* parameters), the time of the request, the site language, and your IP address and browser, to protect the form against abuse.
The version and date of the consent you gave when you sent the request.

3. Legal basis

We use this data only to answer your request, schedule the demo and prepare a possible proposal. We do not use it for automated decisions, or for marketing messages without your separate consent.

Steps at your request before entering into a contract (Article 6(1)(b) GDPR): answering the request and preparing the demo and proposal.
Consent (Article 6(1)(a) GDPR), which you give by ticking the form's box and can withdraw at any time, without affecting processing already carried out.
Legitimate interest (Article 6(1)(f) GDPR) in the security of the site and the form.

4. Where the data is kept and who can see it

The request goes from your browser to this site's server and from there to CloudWorks' customer relationship management system (CRM), where it is stored. Only the CloudWorks team that answers commercial requests can access it.

We use providers that process data on our behalf, such as hosting and email, under processing agreements (Article 28 GDPR). Where one of them is outside the European Economic Area, the transfer is protected by the European Commission's standard contractual clauses. We do not sell your data or hand it to third parties for their own purposes.

If the form fails, you can email your request to info@cloudworks.pt; the email then stays in CloudWorks' mailbox.

5. How long we keep the data

The data in a demo request is kept for as long as the commercial conversation lasts and for up to 2 years after the last contact. If you become a customer, it follows the contract and the legal obligations that apply. You can ask for it to be erased sooner, as described in section 8.

6. Statistics without cookies

We measure visits with Umami, hosted on CloudWorks' own servers (stats.cloudworks.pt). It uses no cookies, does not store your IP address and does not build a profile of you; it only counts page views and the demo request event. For that reason it does not need your consent.

7. Cookies and the cookie notice

This site only uses strictly necessary storage. It uses no advertising or analytics cookies.

The cookie notice comes from CloudWorks' privacy hub and stores your choice in the cw_consent cookie, so the notice is not shown again. You can reopen it at any time with “Cookies” in the footer.

8. Your rights and how to exercise them

You have the right of access, rectification, erasure, restriction of processing, portability and objection, and you can withdraw consent where processing is based on it. We reply within one month, which the GDPR allows us to extend.

To exercise any of these rights, use the form in our privacy hub or write to info@cloudworks.pt. We may ask for information to confirm your identity.

Exercise my rights

9. Complaints

If you believe the handling of your data breaches the law, you can complain to the Portuguese data protection authority, the Comissão Nacional de Proteção de Dados (CNPD), at www.cnpd.pt, or to the supervisory authority of the country where you live or work.

10. Changes to this policy

When we change this policy, we update the date at the top of this page. If a change matters for a consent you have already given, we ask you for a new one.